(July 2005) I just called the Broadway store to inqiure about a product and was so turned off by the service I received that I will take my business elsewhere from now on. Not only was the saleswoman curt with me, she did not offer her expertise to provide the least bit of help. To top it off, she also felt it was alright to respond cynically to one of my questions. People turn to you for remedies to improve their well-being. It's unfortunate you have your priorities mixed up.
A man from Gaia garden gave my mother unlimited time and patience over the phone helping her with some herbs she was looking for. He was so patient and it made her day. Thank you Gaia gardens for employing quality people!